The kids cried out "My eyes!" They caught the attention of other shoppers who were shocked. But the next response was something that caught everyone on the show by surprise.
A mother with a child in her own cart approached the family and explained that she approved of the spray bottle as long as it did the trick. When the actress' children piped up and complained that's what you do to animals who misbehave, the stranger replied that if the children were acting like animals then maybe it was the right thing to do!